This Privacy Policy describes what data the Nexus Proxy service may collect, for what purposes it is used, and how its protection is ensured.
1. General provisions
By using the Nexus Proxy website and services, the user confirms that they have read this Privacy Policy.
Nexus Proxy strives to collect only the data necessary for operating the website, processing orders, providing proxy services, supporting users, and ensuring security.
2. What data may be collected
The following data may be processed when using the service:
- email address;
- account identifier;
- order and payment history;
- selected products and proxy parameters;
- IP address and device technical data;
- login date and time;
- messages sent to support;
- cryptocurrency transaction identifier;
- information required to prevent fraud and abuse.
Nexus Proxy does not request or store seed phrases, private keys of cryptocurrency wallets, or passwords for third-party services.
3. Purposes of data processing
Data may be used to:
- create and maintain an account;
- place and fulfill orders;
- deliver purchased proxies;
- process support requests;
- verify payments;
- prevent fraud;
- detect violations of service rules;
- improve the stability and security of the site;
- comply with legal requirements, where applicable.
4. Payments
Payment may be made in cryptocurrency.
Nexus Proxy may store:
- the order number;
- the selected coin and network;
- the recipient address;
- the expected amount;
- the TXID provided by the user;
- the payment verification status.
Nexus Proxy does not control third-party blockchain networks, cryptocurrency exchanges, or user wallets.
5. Cookies and local storage
The website may use cookies and localStorage to:
- maintain authorization;
- remember the selected theme;
- store interface settings;
- protect the session;
- support cart functionality;
- analyze technical errors.
6. Disclosure to third parties
Data may be shared, only to the extent necessary for the service to operate, with the following categories of providers:
- hosting providers;
- database providers;
- technical analytics services;
- fraud-prevention services;
- government authorities, where legally required.
Nexus Proxy does not sell users' personal data.
7. Retention period
Data is retained for as long as necessary to:
- fulfill orders;
- maintain the account;
- resolve disputes;
- prevent fraud;
- comply with legal obligations.
A user may request deletion of their account and related data if further retention is not required by law or to protect the service's legitimate interests.
8. Security
Nexus Proxy applies reasonable technical and organizational security measures, including access control, server-side handling of secrets, control over administrative rights, and logging of critical actions.
However, no method of storing or transmitting information over the internet can guarantee absolute security.
9. User rights
A user may request:
- information about their data;
- correction of inaccurate data;
- account deletion;
- restriction of processing;
- opt-out of non-essential notifications.
To make a request, please contact support using the contact details provided on the website.
10. Policy changes
Nexus Proxy may update this Privacy Policy. The new version takes effect upon publication on the website.
11. Contact
For privacy-related questions, users may contact us through the "Contact" section or the support address listed on the website.
For questions regarding the processing of personal data, users may contact us through the "Contact" section or Nexus Proxy's official support channels.